The WhyLabs team is focused on providing customers with the most reliable experience. If you are experiencing an issue, please submit a support request here.
To route your request efficiently, please specify how urgent it is to your team. Depending on the severity, you can expect the following Time to Resolution from our team:
|
Sev-1: Urgent |
4 Hour |
|
Sev-2: High |
1 Business Day |
|
Sev-3: Normal |
2 Business Days |
|
Sev-4: Low |
3 Business Days |
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